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28Jun2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

423 Mulgrave Road, Cairns, Australia, 4870

Nightcap At Balaclava Hotel, a 4-star property rated 8.6/10 on Booking.com, sits along Mulgrave Road in Earlville, 2 miles from Cairns Central and 9.5 miles from the airport. The family-friendly hotel is 2 miles from Cairns Marina, the gateway to the Great Barrier Reef, and near Stockland Cairns Shopping Centre (0.5 miles) and Rusty's Markets (2 miles).

Modern Accommodation Options

The Balaclava Hotel offers fully renovated Studio Queen and Sofa rooms with queen-sized beds and fold-out sofas, plus private ensuites featuring walk-in showers. Modern conveniences include air-conditioning, bar fridges, desks, TVs, and tea/coffee making facilities. Three-bedroom apartments accommodate six guests with king and queen King Koil beds, kitchenettes, and lounge areas.

Dining & Social Spaces

Graziers Steakhouse serves over 1000 prime steaks weekly, with a menu inspired by local coastal ingredients. The Sports Bar provides a relaxed setting with Fox Sports on big screens, while the Keno lounge offers gaming entertainment. Kid-friendly options include a dedicated play area and a menu with classic favorites.

Entertainment & Activities

Guests can unwind in the Gaming Room with Lightning Link Machines or enjoy live sports broadcasts. The hotel hosts face-painting events for children and maintains a comfortable Keno lounge. All alcohol and gaming services are provided professionally.

Convenient Guest Services

Free Wi-Fi is available throughout public areas, and rooms include laptop-friendly workspaces. The property offers free parking and 24-hour security with CCTV surveillance. Meeting facilities are available for additional charges.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Studio Twin Queen
Max:
4 persons
270 sq. feet 
Bed options:
2 Double beds
Shower
Heating
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Queen Single Studio
Max:
3 persons
270 sq. feet 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Heating
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Queen Studio
Max:
3 persons
270 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Prices and Availability

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Getting around

Transportation options available

City Centre
Cairns 2.2 mi
Airports
Cairns (CNS) 6.3 mi
Train
Cairns Central Station 2.2 mi
Bus
Bus stop400 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • No smoking on site
  • Internet access
  • Parking
  • No pets allowed
  • 24-hour security
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Golf course
  • Billiard tables

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's play area

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location info

423 Mulgrave Road, Cairns, Australia, 4870
Map view
423 Mulgrave Road, Cairns, Australia, 4870
Nearby
Shopping Area
Stockland Cairns Shopping Centre
1400 ft
4/520-524 Mulgrave Rd
The Big Marlin
1400 ft
Restaurants
Balaclava Hotel
300 ft
423 Mulgrave Rd
Southside Seafood Restaurant
900 ft
446 - 452 Mulgrave Road
Mr Soy Boy
1000 ft
463-465 Mulgrave Rd Earlville
Thai Coins
1700 ft
371 Mulgrave Raod
Barassis Restaurant at Cazalys Cairns
2500 ft
344 Mulgrave Rd Westcourt

Guest scores and detailed hotel feedback

Past guest experiences and opinions
82%
enjoyed their visit and would return
8.2/10
Great
Rooms
8.2
Location
9.1
Service
8.2
Dining
5.3
Guest reviews
8.2/10
based on 10 reviews
8.6
8.6/10 based on 392 reviews
Thomas
United Kingdom, July  2024
7.8/10

The hotel is ideally located close to shops and shopping centers, making it super convenient. The rooms are comfortable and equipped with great blinds. The staff is friendly and helpful, which adds to the experience. However, the dining options were limited and not particularly impressive, so that was a letdown. Overall, it's a good choice for a budget stay but don't expect gourmet meals.

Rooms
8.0
I found the rooms clean, comfortable, and they had great blinds for a good night's sleep.
Service
9.0
The staff was friendly and accommodating, which made my stay more enjoyable.
Location
10.0
The hotel is in a perfect location, right next to shops and close to everything we needed.
Dining
5.0
Unfortunately, the dining experience was not great; the options were quite limited, especially the breakfast.
Facilities
7.0
The facilities were decent, but nothing luxurious; it met basic needs.
Christopher
United Kingdom, June  2024
8.0/10

The hotel had a fantastic location, close to Stockland shopping mall and everything we needed. The rooms were comfortable and clean, and the service was friendly, though sometimes a bit slow. Overall, it felt like a great value for money, but I would have appreciated a bit more attention to detail in the dining options.

Rooms
9.0
The rooms were clean and very comfortable, with great blinds for a good night's sleep.
Service
7.0
The staff was friendly, but the service could have been slightly faster.
Location
10.0
The location was perfect and close to everything we needed.
Dining
6.0
While the fresh salads were nice, I felt the dining options could have been more varied.
Facilities
8.0
The amenities were quite good, but I wish the pool area was a bit bigger.
Eric
United Kingdom, April  2024
7.6/10

The hotel is in a superb location, just a stone's throw from the Stockland shopping centre and close to everything we needed. The rooms are spacious and modern, and the atmosphere is quiet and comfortable. On the downside, the breakfast options fell a bit short, and while the pool was nice, it could use a little extra attention. Overall, we found it to be good value for money.

Rooms
9.0
The rooms were spacious, modern, and had great blinds that ensured a restful sleep.
Service
7.0
The service was generally friendly and efficient, although there were a few hiccups.
Location
10.0
The location is fantastic, right near the Stockland shopping mall, making it very convenient for shopping.
Dining
5.0
The breakfast was somewhat limited, and I expected a bit more variety.
Facilities
7.0
The pool area was nice, but it seemed like it could use more upkeep.
James
United Kingdom, January  2024
6.6/10

The hotel has a great location, close to shopping centers and various amenities, making it a convenient choice. My room was clean and comfortable, though a bit noisy due to trucks unloading next door. I found the staff to be friendly and accommodating. However, the dining options for breakfast were somewhat limited, which could be improved. Overall, it's a decent value for money, but not ideal for those seeking a quiet stay.

Rooms
7.0
The room was clean and comfortable, but the noise from trucks unloading next door was a bit distracting.
Service
8.0
The staff was friendly and helpful throughout my stay.
Location
7.0
The hotel is close to everything, including shopping centers, but the noise from nearby trucks can be a drawback.
Dining
5.0
The breakfast options were quite limited; I was hoping for a bit more variety.
Facilities
6.0
The facilities were decent, but nothing particularly stood out.
Ralph
United Kingdom, January  2024
7.6/10

I really enjoyed my stay at this hotel, which is in a fantastic location near shopping and some great eateries. The rooms were spacious and had comfortable beds, but I did find the maintenance could be improved. The service was friendly and helpful, making my experience even better. Overall, it was good value for money, though the dining options were a little lacking.

Rooms
7.0
The rooms were spacious and had comfortable beds, but maintenance could use some attention.
Service
9.0
The staff was friendly and always willing to help.
Location
10.0
The hotel is conveniently located near everything we needed, including a shopping center and several nice eateries.
Dining
5.0
The dining options were a bit limited, which was disappointing.
Facilities
7.0
Facilities were decent, but there's definitely room for improvement.
Carol
United Kingdom, December  2023
7.8/10

I had a lovely stay at this hotel, enjoying both the cleanliness and comfort of the rooms. The staff was incredibly friendly, which made my experience even better. The location is convenient, with easy access to the shopping center and nearby amenities. However, the dining options could use some variety to enhance the overall experience.

Rooms
9.0
The rooms were clean and comfortable with great blinds to block out light.
Service
8.0
The staff was really friendly and helpful, making me feel welcome throughout my stay.
Location
9.0
The hotel was in a great location, close to Stockland shopping center and supermarkets, making it very convenient.
Dining
6.0
Although the puddings were delightful, I found the overall dining options to be somewhat limited.
Facilities
7.0
The amenities were satisfactory, but I expected a bit more variety in the food and drinks offered.
Arnold
United Kingdom, November  2023
7.0/10

I had a mixed experience at this hotel. The location is quite good, being close to shopping centers, but the constant noise from trucks unloading next door was quite bothersome. The rooms were clean and comfortable, which I appreciated. However, the dining options left much to be desired, especially during breakfast. Overall, it's decent value for money, but there are noticeable downsides to consider.

Rooms
8.0
The rooms were clean and comfortable, perfect for a good night's sleep.
Service
9.0
The staff were friendly and helpful throughout my stay.
Location
7.0
The hotel is located by trucks unloading next door, which can be quite noisy, but it's near shopping centers.
Dining
5.0
The dining experience was lacking; breakfast options were not impressive.
Facilities
6.0
The hotel offered basic facilities but nothing particularly standout.
John
United Kingdom, November  2023
7.4/10

I had a good stay at this hotel, as it's conveniently located close to a shopping complex, which made it easy to find what I needed. The room was quite comfortable with great blinds for a restful sleep. However, I did notice some noise from nearby trucks unloading, which was a bit disruptive. Overall, the value for money was decent, but there's room for improvement, especially in the dining options.

Rooms
8.0
The room was comfortable and had great blinds that ensured a good night's sleep.
Service
8.0
The staff were friendly and accommodating throughout my stay.
Location
9.0
The hotel is in a great location, very close to a shopping complex, which is super convenient.
Dining
5.0
The breakfast options were limited and could use some more variety.
Facilities
7.0
Basic facilities were available, but nothing particularly stood out.
Edwin
United Kingdom, October  2023
8.2/10

I really enjoyed my stay at the hotel. The rooms were not only clean but also very comfortable, and the staff went above and beyond to ensure a pleasant experience. The location was perfect for getting around, close to everything we needed and nearby public transport and shopping centers. However, the breakfast could use a bit more variety, and while the pool area was nice, it felt a bit crowded at times. Overall, it was good value for money despite a couple of minor issues.

Rooms
9.0
The rooms were clean and very comfortable, providing a great place to relax after a busy day.
Service
9.0
The staff was incredibly friendly, always willing to help with a smile.
Location
10.0
The hotel is in a fantastic location, close to everything we needed, public transport, and shopping centers, making it super convenient.
Dining
6.0
The breakfast offerings were a bit limited, which was disappointing considering the overall quality of the hotel.
Facilities
7.0
The pool area was nice, though sometimes crowded; it could use a little more space.
Malcolm
United Kingdom, July  2023
7.4/10

I had a decent stay at this hotel, largely due to its great location near shopping centers and the comfort of the rooms. The staff was friendly and attentive, which added to the positive vibe. However, there were some noise disturbances from trucks unloading next door, and the breakfast options could use some improvement. Overall, I found it to be good value for money despite these issues.

Rooms
8.0
The rooms were comfortable and equipped with great blinds for a good night's sleep.
Service
8.0
The staff was friendly and accommodating during my stay.
Location
9.0
The hotel is conveniently located close to Stockland shopping center, making it easy to get out and explore.
Dining
5.0
The breakfast had assorted muffins, but I wished there were more choices available.
Facilities
7.0
The facilities were adequate, though nothing stood out as exceptional.
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Rooms and Guests2 Guests, 1 Room